1. Website Use
You may use this website only for lawful, personal purposes related to learning about or requesting appliance repair services. You may not interfere with the website, attempt unauthorized access, introduce harmful code, scrape content at scale or use the website in a way that violates applicable law or the rights of others.
2. Website Content
Text, graphics, layouts, photographs, logos and other website materials are protected by applicable intellectual-property laws. You may view and print reasonable portions for personal, non-commercial use. No other copying, republication, modification, distribution or commercial use is permitted without prior written permission.
3. Service Requests and Appointments
Submitting a form, sending a message or selecting a preferred time is a request for service and does not by itself guarantee an appointment. An appointment is confirmed only after we communicate confirmation. Arrival windows and completion estimates may change because of traffic, parts availability, the condition of the appliance, safety concerns or other operational circumstances.
You are responsible for providing accurate information and safe, reasonable access to the appliance and surrounding work area.
4. Diagnosis, Pricing and Payment
Repair recommendations and pricing depend on on-site diagnosis, labor, parts, taxes, accessibility and the condition of the appliance. We provide a written price for authorized work before repairs begin. If additional work is discovered later, we explain and price it for your approval before that work starts. Applicable payment and cancellation terms are communicated when service is scheduled or before work begins.
5. Repair Limitations
Appliances may have multiple faults, hidden damage, improper prior repairs, installation problems, code issues or pre-existing conditions. Repairing one diagnosed issue does not guarantee the condition or remaining life of the entire appliance. Additional work will not be performed without appropriate authorization.
Service may be declined or stopped when conditions are unsafe, access is inadequate, required parts are unavailable or the requested work is outside the services offered.
6. Calls, Text Messages and Email
When you submit a service request, we may call or email you about that request, scheduling, estimates, billing or support. Text messages and marketing communications are sent only when the required consent has been obtained separately. A service request alone does not enroll you in a text or marketing program.
7. Information You Submit
You confirm that information you submit is accurate and that you have authority to provide it. Do not submit unlawful content or confidential information that is not necessary for your service request. Feedback you voluntarily provide may be used to improve services, but it will not be published as a testimonial without appropriate permission.
8. Third-Party Services and Links
The website may rely on third-party tools for forms, scheduling, communications, analytics, maps or payment processing and may link to external websites. Those services have their own terms and privacy practices. We are not responsible for third-party content, availability or practices.
9. Disclaimer
The website and its content are provided for general information on an “as available” basis. To the extent permitted by law, we disclaim warranties relating to the website, including uninterrupted availability, complete accuracy and freedom from harmful components. Nothing on the website replaces an on-site diagnosis or a written service agreement.
10. Limitation of Liability
To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, exemplary or consequential losses arising solely from use of, or inability to use, the website. This limitation does not exclude liability that cannot legally be limited or excluded.
11. Privacy
Our Privacy Policy explains how information submitted through the website may be collected, used and shared. By using the website, you acknowledge that policy.
12. Changes to These Terms
We may update these Terms as the website or services change. The revised version becomes effective when posted with a new “Last updated” date. Continued use of the website after an update means you accept the revised Terms.
13. Applicable Law
These Terms are governed by applicable federal law and the laws that apply in the jurisdiction where the relevant services are provided, without limiting any non-waivable consumer rights.
14. Contact
Questions about these Terms may be submitted through the contact form or by using the contact information displayed on this website.